Home / FAQ

Frequently Asked Questions

Export terms, lead times, safety and what we need from you to quote. If your question is not here, send it — you will get a written answer, not a brochure.

Are you a manufacturer or a trading company?

We are a manufacturer based in Dongguan, Guangdong, China. Misting systems, mosquito control systems and the key components (pump units, nozzles, controls) are produced in our own workshop, which is why we can quote spare parts and custom configurations rather than only complete units.

Do you export? What are your terms?

Yes. We ship worldwide and quote EXW, FOB Shenzhen/Guangzhou or CIF depending on what you need. Tell us the destination port or address and the quantity, and we will quote shipping as a separate line so you can compare.

What is the typical lead time?

Standard pump units and nozzles are normally ready within 7–15 working days. Complete projects with custom pipework and control panels take longer; the exact lead time is stated in the quotation.

Can you produce to our own specification or brand?

Yes. We can build to your nozzle count, pressure, voltage (110 V / 220 V / 380 V), control logic, cabinet dimensions and branding. Send drawings or a sample and we will confirm what is possible.

What information do you need to quote?

Four things: area to be treated (m² or sq ft), what you want it for (fog, cooling, mosquito control, dust, humidity), water and power available on site, and your destination country/port. A site photo or sketch helps a lot.

Do you provide installation support?

Every system ships with installation drawings, a nozzle layout plan and a commissioning guide. We support installation by video call and, for larger projects, can arrange on-site commissioning.

What about spare parts and after-sales?

Nozzles, tubing, fittings, filters, solenoid valves and pump spares are all available as separate orders, and we keep the same nozzle type in production so your pipework does not need to be redone later.

Where can I see your systems running?

Our systems run in hundreds of projects across China — riverside walkways, resorts, villa gardens, outdoor restaurants, waste stations and industrial sites. Ask and we will send photos, video and reference projects closest to your application.

Still deciding?

Send a photo of your site

Most configuration questions are answered by one photo, one dimension and one sentence about what you want it to do.

Contact us See the equipment

Request a quotation

Ask your question

Send us the area, the application and your country. You will get a written quotation — pump unit, nozzle count, controls and spare parts listed separately.

Replies within one working day (GMT+8). Your details are only used to answer this enquiry.
Thank you — your enquiry has been received. Our engineer will reply to you within one working day.
Email Quote